About Us

 

Our practice is situated in West Croydon. We have regular GPs who work at both St James Medical Centre and our branch surgery in New Addington looking after a population of approximately 9800. Our team also includes 2 practice nurses, health care assistant, counsellor/psychotherapist and diabetic specialist nurse.

St James Medical Centre has been at the forefront of primary care for more than 25 years and continues to provide high quality care for patients.

Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

 Accessibility

 Disability Access

 Accessibility Needs Form

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See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

Practice Information

Patient Participation Group

We are interested in hearing your views about the surgery, how well we are doing and how we may be able to improve the services we offer you – we can only do this with your help. You can find out more here

Friends and Family Test

We welcome feedback to tell us what we are doing right and what we can improve. Take the Friends and Family Test

Training Practice

We have medical students from Kings College and St George's hospital who sit in with the GPs or they may see patients prior to being seen by the GP. Find out more about our role as a Training Practice

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice. 

SEE OUR RESULTS

Our overall CQC Rating was:  GOOD

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT